Light and Lumen issues

QuestionsCategory: General QuestionsLight and Lumen issues
MIchael B asked 3 weeks ago

I have two issues:
1 – the camera will not update although network connection is good and L16 is unlocked. I get the spinner while it’s “checking” and after a few minutes it says server is unavailable and to try later. I’ve been trying for three days. Submitted ticket to Light but no response yet. 

2 – Although Lumen imports images just fine, now when I go to processing module, I cannot process them. The focus, as well as all the other sliders won’t function although they did up until a few days ago.
Any thoughts?

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